Senior Leader Bridging the Gap between Technology & Strategic Business Goals

18 Years of Experience

Email: Joshua@IdealTechnologies.co

LinkedIn: https://www.linkedin.com/in/joshua-ludwig-0685a0110/

Senior Executive/Entrepreneur with an 18+ year career leading transformations in the entertainment and ticketing industry – driving results through people and groundbreaking innovation and technology.
▪Executive Leadership: Built startups from the ground up and delivered dramatic revenue growth of up to $100M.
▪Business Development: Cultivated close relationships with industry C-Level executives. 
▪Strategic Planning: Collaborated with senior leadership teams to identify future obstacles and define direction.
▪Talent Development: A track record of recruiting and developing top teams that consistently deliver results.
▪Continuous Improvement: Partnered with a team to create best practices in an environment of constant change.

Advisory Board Member - LuvSeats

May 2020 - Present

LuvSeats™ is taking the resale ticketing market to the next level by enabling during-the-event sales to happen between a ticket-holder who does not wish to use their seat (“no show” or “leave early”) and another ticket-holder looking for a better seat.

http://www.luvseats.com

Co-Founder - The Daily Headliner

April 2020 - Present

The Daily Headliner was created as a one-stop source for entertainment industry news. We cover everything from music to event touring. We bring you trending news topics, tour announcements, industry tips, original articles, as well as quirky content all in one place. Whether you are a music fan, industry insider, broker, or artist, we curate the daily content you crave and need.

Join our Newsletter email list for a daily rundown of the latest industry news and trends and follow us on social media. Also if you have content ideas, want to contribute, or just want to connect directly with us, you can contact us at info@thedailyheadliner.com

https://www.thedailyheadliner.com/

Technology & Software Development Advisor - Rescue Meet

April 2020 - Present

The entire world of Live Entertainment is in distress. Concerts and Sports are canceled, theaters are closed. Together, as an industry, we need to develop a plan to start over.

Our first conference will take place on Tuesday, May 19th, 2020 from
9:00 am - 11:00 am Pacific Standard Time. We will rethink how Live Entertainment companies interact and how they engage with fans. This break from performances gives us time to make needed changes to how we as an industry operate.

​Beginning in June, Rescue Meet will establish and moderate an online interactive conference on the second and fourth Tuesday of each month. We will also create communication channels for group discussions and conversations beyond our regularly scheduled events.

https://www.rescuemeet.com/

Co-Founder & COO - Company Confidential

October 2019 - Present

A gig economy company that teaches people how to make money from home. We have successfully trained well over 500+ people on how to buy and sell live event tickets. We offer live 24/7 coaching, pricing advice and even software to ensure our clients are successful. Since COVID-19, we've pivoted our business to focus on helping our clients to make money from home buying and selling items on platforms like eBay, StockX, and GOAT.

  • Led rapid growth from zero to 260+ active members through targeted marketing campaigns and partnerships.

  • Helped drive and manage Strategic Relationships and Partnerships with industry-leading companies like Ticketmaster, StubHub, DTI, and Broker Genius.

  • Designed cutting-edge brokering tools from the ground up using Python and MongoDB, delivering $5mil+ in annual profits for ticket brokers, secondary marketplaces and middleware companies.

Tools Developed in Python, PHP, React and Nodejs:

  • Artists’ Information Pages including social media data, past tour history and ticket sales.

  • Inventory Tracking and Alerts from primary and secondary marketplaces like StubHub and Ticketmaster.

  • Primary and Secondary Market Data from Ticketmaster and StubHub, allowing brokers to make better decisions when pricing inventory.

Chief Operations Officer

April 2016 - Present

Established and managed operations of HomeDawg, a ticket resale firm with sales exceeding $15M/year; and The Orion Group, an entertainment company partnering with venues around the world. Staffed and managed all Senior Systems Engineers, Desktop Technicians, and IT Consultants.

  • Increased annual revenue from $2M to $15M at $2M+ in annual profits.

  • Revamped business – updating technology, processes, sales strategies, distribution, procurement, and pricing.

  • Developed team training programs in the full sales process, customer relationships, and problem resolution.

  • Streamlined and integrated in-house accounting program that ensured payment on all orders.

  • Developed innovative technology that drove 25% to 36% revenue growth for venue clients.

  • Collaborated with technology teams at Ticket Utils and Ticketmaster Resale to improve POS design and functionality.

  • Project Manager for large enterprise software and hardware implementations including virtualization, Microsoft Exchange migrations, wireless and SAN projects.

Head of IT & Lead Programmer/Project Manager | VP of Sales/Ops

December 2010 - January 2016

Recruited to build a ticket brokering firm from the ground up providing strategic planning and execution leadership. Hired and managed a team of 10 developers utilizing Agile/Scrum methodologies to ensure project success.

  • Delivered dramatic growth to $25M in annual revenue.

  • Launched a secondary ticket marketplace product and created partnerships with over 300 ticket brokers.

  • Established and managed a customer service call center in the Philippines.

  • Utilized Python, MySQL, and MongoDB.

  • API technologies included Accertify Fraud and Payment Gateway, StubHub and Ticketmaster.

  • Ensured PCI DSS compliance.

  • Managed 10 virtual servers on AWS.

Ticketing Expertise: Ticket Utils, Skybox, Trade Desk POS, Ticket Network POSNext, 1Ticket, Cloakify, Broker Genius, DTI Management.

Technical Expertise: Microsoft Windows, Microsoft Server, Office 365, Apple iOS and macOS, Adobe Creative Cloud, HTML, PHP, Python, C+, Node, CSS, Bootstrap, Visual Studio.

Database Expertise: MongoDB, MySQL, S3 Server. 

Business Expertise: Apple Hardware, Apple Support, Business Development & Management, Business Process Improvement, Enterprise Architecture, Full Stack Development, Software Engineering & Development, Web Applications.

 

©2020 by Joshua Ludwig.